PRIVACY POLICY KOTRAK Ltd.
This privacy policy applies to the Website https://kotrak.com/en/ . By getting access to the Website or using it, you agree to the terms of the Privacy Policy of this Website. This document applies to all information that you provide to us, including but not limited to contact form, questions, feedback, comments and suggestions, collection and use of personal information that you can provide to us as a result of your activities on this Website.
The administrator of personal data is KOTRAK Ltd. with registered office in Office 67 / Millmead Business Centre / Millmead Road N17 9QU London
If you have any questions regarding the Privacy Policy, please contact us with an KOTRAK Ltd employee, at office@kotrak.com
Data left when you visit this Website are protected in accordance with the applicable provisions on the protection of personal data. All data is obtained from you in connection with the use of our services and tools: Website, chat, Callpage, form.
We select and apply appropriate technical and organizational measures ensuring due diligence ensuring the protection of personal data being processed. Only persons duly authorized by us have access to the databases.
We protect personal data against making it available to unauthorized persons as well as against its processing in violation of applicable law.
Visitors to this site may browse the content posted on the Website without entering personal data.
Data provided by the user in the contact form.
The contact form is used to leave contact and address details (i.e.: name, surname, phone number, e-mail address, city, zip code, apartment number), in order to enable KOTRAK Ltd to send links enabling access to the demo version of the offered software and making contact to answer the query. Chat and Callpage are to provide and enable communication with our staff in order to answer the questions that you may have. Data which you provide as part of communication using a chat or Callpage depending on the nature of the question and may concern contact and address details (name, surname, telephone number, e-mail address, city, zip code, apartment number). There is a possibility to make comments on the blog site. Placing comments is possible after giving your name and email address. Along with the comment, information about the author of the entry will be displayed: name and date.
Providing personal data is voluntary, however, the consequence of failure to provide data may be, as the case, the inability to answer the question or the inability to receive offers or information about products, access to the demo version of the software.
The User should not transfer personal data of third parties to us. If, on the other hand, it provides such data, it declares each time that it has appropriate consent of third parties to provide data in such a way.
We collect personal data provided by the User, such as e-mail address, first and last name, telephone number.
Other data of Visitors.
We collect and automatically generate a number of other areas of data usage, including metadata, login details, device information, IP addresses, third party data and cookie information.
We collect data contained in system logs (this is the information provided to the server by the visitor’s computer at each connection to the Website, it may contain various data, e.g. IP address). This information is used by the Service Provider for technical purposes related to server administration and optimization and modification of the Website, in order to better adapt it to the needs of customers, as well as for marketing of products and services of its own.
IP addresses are used by us to collect general, statistical information (e.g. about the place from which the connection takes place). In addition, data on the Website Visitors and their preferences can be captured and disclosed in the form of statistics, while such statistics remain anonymous and do not contain data and attributes that allow the identification of individuals.
The data referred to in this point are not combined with the personal data of the People browsing the Website.
Use of data by KOTRAK Ltd
We process the scope of data provided by the user in the content of the addressed issue or provided when using the Website.
Data provided by users are used to: answer questions, including commercial information about us and products and services we are offering, as well as for statistical purposes, and, if the appropriate consent is given, also for direct marketing.
Data left through the contact form or chat are used as well to enable access to demo versions of the offered software.
We also collect aggregate data (such as statistical or demographic data) and use it for various purposes. Aggregated data may come from your personal data, but it is not personal data within the meaning of the law, as it does not reveal your identity in an indirect or direct way. For example, we can collect user data in order to calculate the percentage of its use of a specific function. However, if we combine aggregate data with your personal information so that In an indirect or direct way, your identity may be determined, then such combined data is treated as personal data subject to this privacy policy.
We analyze the websites used by the user, provide You i.e. advertising content more tailored to your interests.
We use IP addresses collected during internet connections for technical purposes related to server administration. In addition, IP addresses are used to collect general, statistical demographic information (e.g. about the region from which the connection takes place).
The purpose of data processing may be:
• Ensuring proper operation of the Website and adapt it to the needs of visitors. The server logs are auxiliary material used to administer the Website and to create statistics and evaluate the usability of the Website and its optimization. Data saved in server logs is not associated with people using the Website and is not used by our company to identify visitors to the Website. The server logs are only material supporting the administration of the Website, and their content is disclosed only to persons authorized to administer the server. The data obtained is also used by our company to create statistics that are used to assess the usefulness of the Website and its optimization.
• Establishing a contact. In matters reported via the contact form. Contact details are used to establish correspondence, answer questions, prepare offers and direct marketing.
• Retargeting. The website of our company uses retargeting technology. The use of this technology allows us to offer you a more attractive internet offer. It allows you to present relevant ads to the websites of our partners to users interested in our products. Displaying advertising materials on our partners’ websites is based on cookie technology and on the analysis of previous user behavior. This form of advertising is carried out completely anonymously. When using the Website of our company, cookies are used to collect and save and using data about user behavior. In addition, user data contained in cookies are stored after the end of the browser session and are used during the next visit to the site.
Control of personal data processing.
The user is obliged to indicate full, current and real data. Each user whose personal data is processed by us has the right to access their data and the right to rectify, delete, limit processing, the right to data transfer, the right to object to data processing, the right to withdraw consent at any time without affecting the compliance with the right of processing (if the processing takes place on the basis of consent), which was made on the basis of consent before its withdrawal.
The user has the right to object to direct marketing, and may at any time object to the processing of his personal data for the purposes of direct marketing to the extent to which the processing is related to such marketing. In the event of an objection, your personal data will not be used for such purposes.
The exercise of the rights specified in the paragraph above may be implemented by sending an appropriate request to office@kotrak.com or on address of Administrator giving the name and e-mail address of the user. You can also contact an employee or insert the appropriate information in the “Remarks” field of the contact form. You can unsubscribe from the newsletter at any time by contacting us to delete your data at the e-mail address sprzedaz@kotrak.com.
The User has the right to lodge a complaint to the supervisory body, if he / she considers that the processing of his personal data violates applicable provisions.
Cookies. Google Analytics.
Cookies are text files that a website or its service provider transfers to your computer’s hard disk via a web browser to enable a website or service provider’s systems to recognize the browser and capture and remember certain information to analyze how users use it. We use cookies to ensure the best possible service for our Website, and to understand and save your preferences regarding future visits. You can set your browser to require consent before using cookies or to block the use from cookies. Detailed information on how it works can be found in the instructions provided by the browser manufacturer. You can configure your browser to accept all cookies, reject all cookies or notify settings when a cookie file is saved. If you want to delete cookies on your computer, please read the instructions of your browser to find a file or a directory that stores cookies. If you reject cookies, you may not be able to use all of the Website’s features in this case. If you continue to use the site without changing your settings, we assume that you agree to all cookies on the KOTRAK Ltd Website.
This Website uses Google Analytics, a web analytics service provided by Google, Inc. ( “Google”). Google Analytics uses “cookies”. Information generated by the cookies about the user’s use of the Website (including its IP address) will be transferred to Google. The above information is usually sent to a Google server that can be hosted in the USA or abroad and stored there. The IP anonymisation feature is activated on this Website, so your IP address will be immediately pseudonymised. This means that only an approximate location is possible. Google will use this information to evaluate your use of the website, create site traffic reports for website operators, and provide other services related to website traffic and internet usage. Google may also transfer this information to third parties if it is required to do so by law or if they process such information on behalf of Google. Google should not link the user’s IP address to any other data in its possession.
In addition, you can directly block the collection and use of data from your cookies on Google. For this purpose, Google provides its own browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=au KOTRAK Ltd allows other entities displaying advertisements or providing services on some of our websites to set and access their cookie files on your computer. The use of cookies by other entities is subject to their own privacy policies and not to this policy. Advertisers or other entities do not have access to KOTRAK Ltd cookies.
Sharing personal data
Users’ data may be made available to entities authorized to receive them under applicable law, including the competent judicial authorities. Personal data may be transferred to entities processing it at the request of the Administrator, that is, partners providing technical services (development and maintaining IT systems and websites). Personal data may be transferred to a third country / international organization.
The retention period and other information regarding data processing
Personal data will be processed in IT systems. Personal data will be kept only for a period of time necessary to achieve a specific purpose in which they were sent or for the purpose of complying with the law. If the user has agreed to the use of personal data in relation to the need to contact or receive commercial information, personal data will be processed until the consent is revoked. In the case of data collected as part of Google Analytics – data will be processed for 26 months from the time of their introduction. We may use your personal data for automated decision making, including profiling. As a result of such actions, we do not make decisions which are based solely on automated decision making, including profiling, and which could result in your legal effects or in a similar manner to your influence. You can, however, be the addressees of remarketing activities, which will most often be based on statistical data, not constituting personal data. This means that visitors to ours websites may display advertising content regarding us while staying on other websites.
Applicable Laws & Jurisdiction. Change of Privacy Policy
This Privacy Policy may be changed. Any changes to the Privacy Policy will be updated on this page. You agree and acknowledge that this privacy policy shall be governed by Laws of Poland and European Union without any conflict of laws. Further, you agree and acknowledge that Polish shall have jurisdiction for any matters relating to this privacy policy. If you don’t agree then you shall not use this Website.
We have implemented stringent, internationally acceptable standards of technology, managerial security, technical security, operational security and physical security in order to protect your personally identifiable information from loss, misuse, disclosure, alteration or destruction. The data resides behind a firewall, with access restricted to our authorized personnel’s only. And therefore you agree that we shall not be held responsible for any fraudulent/criminal activity with regards to your sensitive personal information stored in our Website.
By using this Website you agree that we shall not be held responsible for any uncontrollable security attacks and in such cases you agree that we shall not be held responsible for any type of financial losses, loss of opportunity, legal cost, attorney’s fees, business losses, reputation loss, direct and indirect losses that may occur to you.