Kotrak offers a fully dedicated B2B E-commerce platform for your business. The software allows you to optimize all processes from orders, sales, production, through delivery to the customer. Buyers receive their goods faster, along with a personalized experience, allowing you to maximize resources and increase your income!
Personalized system to upgrade your sales processes
E-Commerce Platform Benefits
Comfortable Buying and Selling Experience
Kotrak’s B2B E-commerce platform is a convenient, responsive tool available on your smartphone and tablet without the need to install applications. Simple to use interface escalates the process to set up your preferences and start selling quickly and easily. Main advantages and why you should be choosing Kotrak B2B:
- Completion of orders available for your clients from any device, any time, any place, and in different time zones
- Increase your revenue by never missing out on an order while maintaining 24/7 availability to your customers
- Improve customer satisfaction with the portal, where they can check their purchases, reorder, create favorites, and more
- Allow your customers to place their routine orders quickly, track current orders, view previous ones, and create a Wishlist for future ones
- System can approve orders upon checking inventory thresholds across warehouses
- Incoming order details are calculated for viability while informing the customer of availability and order delivery date/time
- Order documents are automatically created for necessary personnel – sales, production, warehouse, logistics
- Next to no manual input required, saving on time and costs while allowing orders to be initiated before and after business hours
- Platform enables all users to work on a single database, creating continuity between customer data
- All workers have access to the same information, lessening the likelihood of mistakes and increasing efficiency between business sectors
- Process more orders with internal sharing between warehouses for companies with products or materials in more than one location
-
- Manage stock effectively from all your warehouses, complete orders quicker, and use your available resources more wisely
- Use the internal supply chain to plan your production efficiently
- Organize your production and storage more efficiently, factoring in costs, storage levels, shelf life, anticipated sales, etc.
Building a Better Online Store
- Set your preferences for various store and order functions – themes, communication, updates, payment, shipping, etc.
- Easy to use order forms available with customizable templates for your business type- Food/Groceries, Fashion, Electronics, etc.
- Straightforward navigation prevents loss of potential orders – items are easy to find with all important product information displayed
- Most important elements available on Portal – updated pricing, versions, additions, inventory levels and more
- Visualization of the final order appearance prior to purchase – reduce costly returns and production setbacks at the same time
TODAY’S CUSTOMER IS A CONNECTED CUSTOMER. GET BROADER INSIGHT
ON YOUR CUSTOMER NEEDS WITH KOTRAK!
Optimize the way you Sell
Reduce
the responsibility of managing orders and products
Automate
processes such as approvals and alerts for items/inventory will help you close sales quicker, decreasing the cost of each sale
Reliable
performance and security controls provide a safeguard for your business and customer data
Privacy
features include protected payments, secure encryptions, authorization/accessibility tools, and data backups
Gain
repeat customers through special offerings for prices, bulk discounts, bonuses, shipping, materials
Adjust
offerings and upselling options based on individual client preferences, purchase history, analytics, and additional data
Expand
marketing activities and awareness to increase opportunities for new and return customers
Design
targeted e-mail promotions, newsletters, events on client’s actions, and personalized follow ups
Eliminate
time consuming manual data entry to optimize available resources and reduce multiple paper prints
Digitally
configure the charges for transporting materials to remove redundant paperwork and human errors
Make
key decisions quicker with customized reports and statistical information
Use
your data to effectively create strategies, evaluate product performance, compare yearly numbers, and predict future trends
Connecting with omnichannel
Kotrak’s web and mobile applications are supporting omnichannel strategy and building positive reception among your clients. It allows you to collect key data for activities and marketing strategies, based on which you can create a personalized offer for the client, including purchases made online, in-store and other methods. Thus, the system supports increases in sales by precisely matching the offer to the needs of consumers.
- Web and Mobile application, supporting face-to-face interactions
- Personalized touch based on actual needs creates stronger customer relationships, leading to steadier level of sales
- 24/7 contact with customers keeps them up to date
- Simple navigation and efficient shopping experience
- Connections with customers more solidified thanks to individual loyalty program
Kotrak B2B offers a fast, flexible way to sell and buy products on multiple platform versions. With automated services, convenient access to an unlimited catalog of items, as well as a smooth and personalized configuration, sellers can expand their services while remaining constantly connected to their customers and their needs.
Looking for a solution tailored to your business?
Write to us today